Our Commitment to Accessibility
We are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
This website aims to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and the Americans with Disabilities Act (ADA). We believe that digital accessibility is essential to providing equitable access to our therapy services and information.
Accessibility Features
Our website includes the following accessibility features:
- Keyboard Navigation: All functionality is available from a keyboard.
- Screen Reader Support: Compatible with popular screen readers (NVDA, JAWS, VoiceOver).
- Text Alternatives: All images include descriptive alt text.
- Color Contrast: Text and background colors meet WCAG AA contrast requirements.
- Resizable Text: Users can adjust text size without loss of functionality.
- Skip Navigation: Skip to main content links are available.
- Semantic HTML: Proper heading hierarchy and semantic markup.
- Form Labels: All form fields have associated labels.
- Focus Indicators: Clear visual focus indicators for keyboard navigation.
- Captions and Transcripts: Video content includes captions where applicable.
- Accessible PDFs: PDF documents are tagged and accessible.
- Mobile Accessibility: Responsive design works on all devices.
Standards and Conformance
This website strives to conform to the following standards and guidelines:
- Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
- Americans with Disabilities Act (ADA) Title III
- New Jersey Law Against Discrimination (LAD)
- Section 508 of the Rehabilitation Act
- EN 301 549 (European Standard for ICT Accessibility)
Known Limitations
While we strive for full accessibility, some limitations may exist:
- Third-party embedded content may not be fully accessible.
- Some legacy documents may not meet current accessibility standards.
- External websites linked from our site may not be accessible.
We are actively working to remediate these limitations and improve accessibility across all content.
Accessibility Tools and Browser Extensions
We recommend the following tools to enhance your browsing experience:
- Screen Readers: NVDA (free), JAWS, VoiceOver (Mac/iOS)
- Browser Extensions: WAVE, Axe DevTools, Lighthouse
- Text-to-Speech: Built-in browser features or extensions
- Color Contrast Analyzers: WebAIM Contrast Checker
Keyboard Shortcuts
- Tab: Move to the next focusable element
- Shift + Tab: Move to the previous focusable element
- Enter: Activate buttons and links
- Space: Activate buttons and checkboxes
- Arrow Keys: Navigate within menus and lists
- Escape: Close modals and dropdowns
Accessibility Testing
We regularly test our website for accessibility using:
- Automated accessibility testing tools
- Manual testing with screen readers
- Keyboard-only navigation testing
- Color contrast verification
- User testing with people with disabilities
Accessibility for Our Services
We are committed to providing accessible therapy services:
- Virtual therapy sessions available for clients with mobility limitations
- Accommodations for clients with hearing or speech disabilities
- Flexible scheduling for clients with chronic conditions
- Materials available in alternative formats upon request
Feedback and Accessibility Issues
We welcome feedback about the accessibility of our website and services. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:
Email: hello@thrivepsychologygroup.com
Phone: (218) 206-6394
Fax: (651) 342-8449
Mailing Address: 2850 SW Cedar Hills Blvd 2220, Beaverton, OR 97005
Please provide as much detail as possible about the accessibility issue, including:
- The page or feature affected
- The type of disability or assistive technology used
- Steps to reproduce the issue
- Your preferred method of contact
We will respond to accessibility concerns within 5 business days.
Accessibility Resources
For more information about web accessibility, please visit:
- WebAIM: www.webaim.org
- W3C Web Accessibility Initiative: www.w3.org/WAI
- WCAG 2.1 Guidelines: www.w3.org/WAI/WCAG21/quickref
- ADA.gov: www.ada.gov
- Section 508: www.section508.gov
Continuous Improvement
Accessibility is an ongoing process. We are committed to:
- Regularly auditing our website for accessibility issues
- Updating content and features to meet current standards
- Training staff on accessibility best practices
- Incorporating user feedback into improvements
- Staying informed about new accessibility technologies and standards
Legal Rights
If you believe you have been discriminated against based on a disability, you have the right to file a complaint with:
- U.S. Department of Justice: www.justice.gov/crt/ada
- U.S. Equal Employment Opportunity Commission: www.eeoc.gov
- New Jersey Division on Civil Rights (enforcing the New Jersey Law Against Discrimination): www.njcivilrights.gov
- Oregon Bureau of Labor & Industries — Civil Rights Division: www.oregon.gov/boli
- Your State's Disability Rights Organization
Last Updated: April 24, 2026